Once your order is received, you'll get a confirmation email with your order number within a few minutes.

If you don’t see it, check your spam or, if you're using Gmail, your promotions folder.

Processing may take up to five minutes before the email is sent.

If there was a typo in your email address, we won’t be able to send the confirmation immediately. However, your order is still being processed as usual.

Need help? Contact us at info@siawag.com, and we’ll update your email address for you.

Unfortunately, once your order is submitted, we cannot cancel or modify it. Our system immediately processes and sends it to our fulfillment centers. Please review your details carefully before checking out!

We also recommend double-checking all information before placing your order, as we cannot add extra items after it's been submitted.

Some of our products sell out quickly due to high demand. Typically, they are restocked within a month. To stay updated, check our website regularly or subscribe to our newsletter.

In some cases, certain products may be discontinued. If that happens, we hope you’ll find a great alternative in our collection!

For any questions about out-of-stock or discontinued products, feel free to contact our support team at info@siawag.com.

We can ship to any address within the United States, so there’s no need to worry.

Delivery time includes processing (up to 3 business days) and shipping (3-7 business days), excluding weekends and holidays.

Orders are usually processed in 3 business days. Once your order has shipped, you will receive a shipping confirmation email with a tracking link that will allow you to check on your shipments progress.

For international shipments, you can find detailed tracking information here: https://siawag.com/apps/17TRACK

Once confirmed, it can take 24 hours for your tracking number to update.